Mobile Consulting

Consulting Support for BlackBerry Solutions
BlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining location-independent connectivity to messaging, calendars, web-based applications, and other critical business data. Progent offers Ribeirão Preto, São Paulo businesses support from BlackBerry-premier experts who can assist companies to maintain existing BlackBerry environments or transition efficiently to a modern mobile platform.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class security, reliability, and recoverability has grown to be the norm for companies of all sizes, successful deployment and support of RIM BlackBerry solutions has grown increasingly challenging. To address issues such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small organizations often turn to external consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-certified engineers who can help small organizations to design, administer, and repair BlackBerry environments affordably and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, coupled with Progent's efficient remote support capabilities, provides small businesses a budget-friendly solution for integrating BlackBerry technology seamlessly into their IT system.

Progent's experts can assist your company with SQL Server 2019 integration support, SQL Server 2016 migration and management support, and Exchange setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize mobile software, and make sure that your IT network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and safely.

Ribeirão Preto Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Ribeirão Preto metro area.

Consulting Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of BlackBerry devices, offering a centralized solution for controlling critical tasks like smartphone deployment, updates, and deactivation and also providing a strong infrastructure for security and high availability. BlackBerry BES Server supports seamless integration between Microsoft Exchange, Groupwise, or Domino messaging platforms and BlackBerry users and supports over-the-air synchronization.

BlackBerry BES Server provides a wealth of security options starting with advanced data encryption of messages sent between a BlackBerry smartphone and BlackBerry Enterprise Server using AES or Triple DES. BlackBerry BES Server also permits excellent flexibility in adjusting levels of security to match the specific needs of your company's environment. Progent's BlackBerry authorized consultants can help your company to choose powerful security features and activate them wirelessly. Examples of these wirelessly selectable security settings are:

• Lock down a device
• Wipe information from a lost or stolen smartphone
• Disable Bluetooth functionality
• Enable internal protection against malware

BES Server also offers flexibility in determining mechanisms to keep users from installing or executing unsecure or prohibited programs. Progent can help you to choose blocking techniques such as:

• List exactly what applications are allowed on the device
• Block external applications from allocating non-volatile memory on the BlackBerry smartphone
• Select what functions external software can use on the BlackBerry device
• Limit the types of access external programs running on the BlackBerry smartphone can initialize
• Prevent all external software from being loaded or executed on the BlackBerry smartphone

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, editing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified experts can also assist you to troubleshoot a wide range of issues concerning synchronization, handset detection, messaging consistency, web access, wireless connectivity, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small business IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support expenses at a minimum and, by handling problems promptly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network needs assessment, system design, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to design a wireless solution that fits within your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which administration approach and hardware products match your requirements, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions concerning alternatives for software versions, server hardware and storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry expert can assist you to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security specialists to perform company-wide security assessment and compliance testing and recommend improvements to account for your BlackBerry solution.

Contact Progent to Get Assistance from a BlackBerry-Certified Expert
To contact Progent about consulting help for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.