Mobile Consulting Services

Consulting Support for BlackBerry Technology
BlackBerry mobile smartphones were once among the most successful solutions for maintaining anytime-anywhere connectivity to email, scheduling, web programs, and other vital business information. Progent offers Reston, Virginia businesses the services of BlackBerry-premier experts who can assist businesses to manage existing BlackBerry environments or transition smoothly to a current mobile platform.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and disaster recovery has become the norm for companies regardless of size, effective deployment and maintenance of RIM BlackBerry technology has become more difficult. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small businesses often resort to external support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, combined with Progent's proven online service delivery capabilities, gives small companies a budget-friendly solution for incorporating BlackBerry products seamlessly into their information network.

Progent's consultants can help you with SQL Server 2019 integration and development support, SQL Server 2016 management support, and Exchange Server setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, set up easy-to-use management tools to help you track and support BlackBerry smartphones across your business, define security policies that are right for your company, develop custom mobile software, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Consulting Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and support of RIM BlackBerry wireless handsets, providing a centralized platform for handling key jobs such as smartphone deployment, updates, and retirement and offering a strong infrastructure for security and fault tolerance. BlackBerry BES Server supports seamless communication between Microsoft Exchange, Groupwise, or Lotus Domino messaging servers and BlackBerry smartphones and supports remote synchronization.

BES Server features a variety of data protection options beginning with advanced data encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple DES. BES Server also allows great versatility in selecting levels of protection to match the specific requirements of your environment. Progent's BlackBerry authorized consultants can help you to select powerful security functions and activate them remotely. Samples of these wirelessly selectable security settings include:

• Disable a BlackBerry smartphone
• Erase data from a misplaced or stolen BlackBerry device
• Disable Bluetooth functionality
• Activate internal defenses against malicious attacks

BES Server also offers versatility in selecting how to keep mobile users from installing or executing unsafe or unauthorized code. Progent can help you to select blocking processes like:

• List exactly what applications are allowed on the device
• Block external software from allocating non-volatile storage on the smartphone
• Determine which resources third-party programs can use on the smartphone
• Restrict the kinds of access third-party programs running on the BlackBerry device can initialize
• Prevent all third-party software from being loaded or run on the device

How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to architecting mobile productivity solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their associated practice areas include:

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and document a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs analysis, solution architecture, deployment strategy and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional objectives and to create a wireless system that meets your IT budget and supports your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which administration model and physical components match your requirements, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart decisions about options for software versions, server hardware and mass storage, network architecture, and application set up.

To optimize system protection, Progent's BlackBerry expert can assist you to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to perform company-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry-certified engineer has expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent for Assistance from a BlackBerry-Certified Professional
In order to get in touch with Progent about engineering support for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.