Enlarging your at-home workforce can have a significant effect on network architecture, security/compliance, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to plan, configure, manage, optimize, and debug IT environments that support a remote workforce. Progent can help your Reno company to pick the appropriate technologies and follow best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide services ranging from on demand expertise for helping you over challenging IT roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent can assist Reno, Nevada organizations to with any facet of building a high-performing telecommuting environment by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and unified management.

Video Conferencing for At-Home Workers
A wide range of video conferencing platforms from leading technology companies enable virtual discussions, video and voice conferencing, chat, and screen/content sharing for both onsite workers and telecommuters. Many organizations utilize multiple products to meet the needs of their various partners and customers. Progent's communications experts can assist your organization to manage your current conferencing environment and optimize the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications platform that enables presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and manage Skype for Business client software to accommodate your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. To learn more about Progent's support services for Webex and for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as voice/video conferencing, threaded chat, plus data sharing. For details about Progent's support expertise for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help your business to optimize your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive telecommuter environment for your Reno, Nevada organization, call 1-800-993-9400 or refer to Contact Progent.

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