Enlarging your at-home workforce can have a major effect on network architecture, security/compliance, and corporate culture. Progent has 20 years of experience helping SMBs to plan, configure, administer, tune, and debug IT environments that support a remote workforce. Progent can assist your Reno company to pick the appropriate tools and follow best practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and returns top value. Progent offers support services that go from on demand expertise for helping you over challenging technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Reno, Nevada organizations to succeed with any facet of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, data security, data protection solutions, and centralized management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure required to support an at-home work environment can be particularly complicated if you have to accommodate a mix of worker-owned equipment like PCs and notebooks, routers, and wireless appliances from an assortment of manufacturers and with a mix of operating systems and firmware levels. Progent's experience providing online support for both outdated as well as current IT products in virtual office venues allows you to make efficient use of your available infrastructure and provides you with ready access to expertise for making essential upgrades. Support services offered by Progent to assist your company to implement a productive work-at-home ecosystem include:

  • VPN technology allows you to establish a safe connection for authenticated remote workers to use IT resources located at your company datacenter or in the cloud. Progent's consultants can assist you to deploy and maintain VPN access between your at-home workforce and your various network resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your remote workers to set up Cisco's AnyConnect client software for secure VPN connections for a wide range of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and use a data center PC's desktop. This technology gives IT managers substantial control over the computing environment of at-home employees and offers remote users a familiar experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and support VPN connections, local wireless connectivity, and firewall services. Progent can provide top-tier remote consulting for integrating home routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting families and visitors, are commonly used by telecommuters to access their router for work. This can create performance as well as cybersecurity issues. Progent can assist you to mitigate these issues by delivering expertise that include Aironet configuration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti WiFi AP integration help.
  • Internet access methods affect the performance and availability of connections between telecommuters and the company data center. Business-critical applications might require backup Internet access in case the primary connection breaks. Progent can provide guidance for selecting Internet service providers, picking sensible bandwidth and data volume packages, and configuring redundant Internet access. Refer to Internet access solutions.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Reno, Nevada organization, call 1-800-993-9400 or refer to Contact Progent.