Ransomware Response Services

Progent's Ransomware Settlement Negotiation Services in Reno
Progent is experienced in negotiating ransomware settlements with adversaries. Negotiating an optimum settlement is a complicated activity that calls for a combination of real-word experience, technical knowledge and business acumen. It also requires working closely with the ransomware victim's IT staff and the cyber insurance carrier, if any. Since the number one goal of the ransomware target is operational continuity, it is vital to deploy response groups that work efficiently, concurrently, and in close communication. Progent has the scope of IT knowledge and the depth of personnel to supplement your IT support team and recover your network quickly and economically.

Services provided by Progent's ransomware settlement negotiation team include:

• Determining the type of ransomware involved in the assault
• Identifying and contacting the hacker persona
• Assessing the recovery risk
• Testing the threat actor's decryption capabilities
• Determining a settlement range with the ransomware victim and the insurance provider
• Negotiating a settlement and timeline with the threat actor
• Verifying accordance with anti-money laundering (AML) regulations
• Carrying out the crypto-currency disbursement to the TA
• Acquiring, learning, and operating the threat actor's decryption tool
• If necessary, contacting the hacker for technical help with the decryption tool

• Quarantining affected endpoints to prevent further progress of the assault
• Creating digital copies of each compromised server and endpoint and data store in order to perform forensics without interfering with restoration
• Adding A/V protection to all clean endpoints
• Salvaging files from offline backups or uncompromised endpoints
• Creating a clean environment
• Remapping and connecting drives to reflect precisely their pre-attack state

Paying Exfiltration Ransoms
In addition to extorting money for a decryption tool, current strains of ransomware such as Ryuk, Maze, DopplePaymer, and Egregor commonly attempt to steal (or "exfiltrate") files. Hackers can then require an extra settlement in exchange for not divulging this data on the dark web. Sadly, there exists no method to guarantee that exfiltrated data have been totally erased by the TA. In fact, in many instances the TA has little say over the disposition of the data. Paying an exfiltration ransom does not eliminate the necessity of engaging the advice of privacy attorneys, performing an investigation into which data were compromised, and sending the necessary notifications to impacted entities. In general, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has provided online and on-premises IT services throughout the U.S. for more than 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes consultants who have been awarded high-level certifications in foundation technology platforms such as Cisco networking, VMware, and major distributions of Linux. Progent's data security consultants have earned internationally recognized certifications such as CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP applications. This scope of skills gives Progent the ability to salvage and consolidate the undamaged pieces of your information system after a ransomware attack and rebuild them quickly into a functioning system. Progent has collaborated with top cyber insurance providers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Services in Reno
To contact with Progent about crypto-ransomware settlement expertise in Reno, call Progent at 800-462-8800 or go to Contact Progent.