Mobile Technology Consulting

Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most popular solutions for maintaining anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business data. Progent offers Reno, Nevada businesses the expertise of BlackBerry-certified experts who can help organizations to maintain existing BlackBerry environments or migrate efficiently to a modern mobile solution.

As the complexity of small business networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the standard for organizations of all sizes, successful deployment and maintenance of BlackBerry technology has become increasingly challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses often resort to external support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the need for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's proven remote support model, provides small companies a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their IT network.

Progent's engineers can help your business with SQL Server 2019 integration and development support, SQL Server 2016 migration and management consulting, and Exchange Server setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined administration tools to help you track and control BlackBerry devices across your business, define security policies that are right for your company, customize mobile software, and make sure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

Reno Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout Reno Metro Area.

Integration Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software enables Microsoft Exchange Server, Lotus, or Groupwise users to transmit and receive messages that stay encrypted in transit to ensure maximum security. BlackBerry Enterprise Server also simplifies a wide selection of crucial management tasks ranging from smartphone setup and updates to mobile security and fault tolerance.

Progent's BlackBerry-premier engineers can help you utilize BlackBerry BES Server to perform routine tasks such as:

• Deploy and manage applications
• Schedule smartphone, program, and policy updates
• Upgrade BlackBerry smartphone software remotely
• Control client settings with BES Server's vast selection of policies

Progent's BlackBerry-premier consultants can also assist your company to utilize BES Server to perform important procedures not supported by the entry-level BES Server Express. These tasks include:

• Set up and support BES Server's fault-tolerant infrastructure based on virtual servers
• Deploy BlackBerry devices remotely
• Establish custom administration roles
• Monitor and analyze the overall health of your system

Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to install and delete BlackBerry device clients on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, manage Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs assessment, solution architecture, installation planning and implementation, performance tuning, design of a high-availability architecture, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to create a wireless environment that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which management model and equipment match your needs, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions concerning options for software versions, processors and mass storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry-certified expert can help your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.

Contact Progent to Get Help from a BlackBerry-Certified Specialist
To ask Progent about professional expertise for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.