Enlarging your at-home workforce may have a major impact on IT architecture, cybersecurity, and company processes. Progent has two decades of experience assisting small and mid-size businesses to design, configure, manage, tune, and debug IT environments that support at-home workers. Progent can help your Toledo company to pick the right technologies and follow leading practices in creating and maintaining a secure virtual office ecosystem for teleworkers that promotes collaboration and returns top business value. Progent can provide services that go from as-needed guidance for helping you past occasional technical roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Toledo, Ohio organizations to succeed with any facet of building a high-performing work-at-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk services, cybersecurity, data protection solutions, and streamlined management.

VoIP Solutions for At-Home Workers
Expanding the company phone system to accommodate teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-based digital PBX platforms are used by SMBs to support remote users. Many enterprises depend on Cisco's modern or legacy platforms for VoIP solutions. Progent can help businesses of all sizes to design or maintain a telecommuter VoIP environment that provides the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE Voice experts offer advanced support to help organizations tune their existing Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia applications deployed across the network. CUCM manages other mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit CUCM consultants.
  • CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can assist you to support your existing CallManager deployment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's support services for CallManager and Cisco's other legacy IP voice products, see CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to support these solutions and deliver on-demand configuration and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Toledo, Ohio organization, phone 1-800-993-9400 or refer to Contact Progent.