Expanding your at-home workforce can have a major impact on network architecture, security, and corporate processes. Progent has 20 years of experience helping SMBs to design, deploy, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can help your St. Louis company to pick the appropriate tools and follow best practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent can provide support services ranging from on demand expertise for helping you over occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist St. Louis, Missouri businesses to succeed with any aspect of building a high-performing work-from-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk services, security and compliance, backup/restore solutions, and centralized management.

VoIP Integration for an At-Home Workforce
Extending the business PBX environment to include teleworkers is critical to supporting a productive at-home workforce. A variety of cloud-based VoIP products are popular with SMBs to server telecommuters. Many enterprises depend on Cisco's modern or legacy platforms for VoIP solutions. Progent can help organizations of all sizes to design or maintain a telecommuter VoIP environment that provides the versatility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help organizations optimize their existing Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia applications deployed across the network. CUCM manages additional mixed media services such as unified messaging, video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, see CUCM expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can assist you to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to work with these VoIP solutions and deliver online integration and debugging expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home solution for your St. Louis, Missouri business, call 1-800-993-9400 or refer to Contact Progent.