Enlarging your at-home workforce may have a major impact on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Minneapolis company to select the appropriate tools and follow leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and returns top business value. Progent offers support services ranging from on demand expertise for getting you past challenging IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can help Minneapolis, Minnesota companies to with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk services, endpoint security, data protection solutions, and streamlined management.

IP Voice Integration for At-Home Workers
Expanding the business phone system to accommodate telecommuters is vital to maintaining a productive at-home workforce. A variety of cloud-based VoIP platforms are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's current or older platforms for IP voice management. Progent can help organizations of any size to plan or tune a remote VoIP environment that delivers the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations optimize their current Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media software deployed across the network. CUCM manages additional mixed media services like messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help you to support your existing CallManager environment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to work with these solutions and provide online integration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Minneapolis, Minnesota company, call 1-800-993-9400 or visit Contact Progent.