Enlarging your remote workforce may have a significant impact on IT architecture, security, and corporate processes. Progent has 20 years of experience helping SMBs to plan, deploy, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Jacksonville organization to pick the right tools and adhere to leading practices in creating and maintaining a secure virtual solution for teleworkers that promotes teamwork and delivers top value. Progent offers services ranging from as-needed expertise for helping you over occasional technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Jacksonville, Florida businesses to with any aspect of building a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, security monitoring, data protection solutions, and centralized management.

IP Voice Solutions for Remote Workers
Extending the company phone environment to accommodate telecommuters is vital to maintaining a productive at-home workforce. A variety of cloud-based IP voice products are popular with small and mid-size businesses to server remote users. Many enterprises depend on Cisco's modern or legacy products for IP voice management. Progent can help organizations of all sizes to design or maintain a remote IP voice service that delivers the versatility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist businesses optimize their existing Cisco IP voice environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media software deployed across the network. Unified Communications Manager supports other mixed media services like messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist you to maintain your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network architecture to work with these VoIP solutions and deliver online integration and debugging services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Jacksonville, Florida organization, phone 1-800-993-9400 or visit Contact Progent.