Expanding your remote workforce can have a significant impact on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience helping SMBs to design, deploy, manage, optimize, and debug IT networks that support a remote workforce. Progent can assist your Hayward company to pick the right technologies and follow leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent can provide support services ranging from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Hayward, California businesses to with any aspect of creating a high-functioning remote work ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk services, cybersecurity, data protection solutions, and streamlined management.

IP Voice Integration for Teleworkers
Expanding the corporate phone system to include remote users is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric IP voice products are used by SMBs to server teleworkers. Many enterprises depend on Cisco's modern or legacy products for VoIP solutions. Progent can assist organizations of all sizes to plan or maintain a remote IP voice service that provides the versatility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist businesses tune their current Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony features to devices such as IP phones, media processing products, VoIP gateways, and multimedia applications used throughout the network. CUCM manages other mixed media services like messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist your company to support your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other older IP voice platforms, refer to CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with clients working outside the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to support these solutions and deliver as-needed configuration and debugging services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Hayward, California business, call 1-800-993-9400 or refer to Contact Progent.