Expanding your telecommuter workforce may have a significant impact on network infrastructure, cybersecurity, and company workflows. Progent has two decades of experience helping SMBs to design, configure, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Chandler company to pick the appropriate technologies and follow best practices in building and operating a secure virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide support services that go from on demand expertise for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Chandler, Arizona organizations to succeed with any facet of building a high-performing remote work environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and streamlined management.

IP Voice Integration for Telecommuters
Extending the business PBX environment to include teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-based VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or older platforms for IP voice solutions. Progent can assist businesses of all sizes to design or tune a telecommuter VoIP environment that delivers the flexibility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help businesses optimize their existing Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. Unified Communications Manager manages additional mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit CUCM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can assist you to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, visit CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating outside the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these VoIP solutions and deliver online configuration and debugging expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Chandler, Arizona business, phone 1-800-993-9400 or visit Contact Progent.