Expanding your telecommuter workforce may have a major impact on network architecture, security, and company workflows. Progent has two decades of experience helping businesses of all sizes to plan, configure, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Newark organization to pick the right tools and adhere to leading practices in building and operating a safe virtual ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide services that go from on demand expertise for helping you past occasional technical bottlenecks to full project management to help you carry out business-critical initiatives.

Progent's consultants can help Newark, New Jersey organizations to with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and centralized management.

Voice/Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat sessions, and screen sharing for both onsite workers and teleworkers. Many companies utilize a mix of conferencing products to meet the needs of their various partners and clients. Progent can assist your organization to maintain your existing voice/video conferencing ecosystem and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular communications platform that supports real-time presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to configure and maintain Skype for Business client software to accommodate your at-home workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 concurrent users for video calls. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. For details about Progent's support services for Cisco Webex and for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities such as IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist your business to optimize your WAN architecture to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Newark, New Jersey organization, call 1-800-993-9400 or go to Contact Progent.

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