Expanding your at-home workforce may have a significant impact on IT architecture, cybersecurity, and corporate processes. Progent has two decades of background helping businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Valencia company to select the right tools and follow best practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent offers services ranging from on demand expertise for helping you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Valencia, California companies to with any facet of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.

IP Voice Solutions for Teleworkers
Expanding the business phone system to include remote users is vital to maintaining an effective work-at-home solution. A broad range of cloud-based IP voice products are popular with small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist organizations of all sizes to plan or maintain a telecommuter VoIP environment that delivers the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations optimize their current Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia software used throughout the network. Unified Communications Manager manages other combined media services such as unified messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to support your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other older VoIP products, visit Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with users operating beyond the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to support these VoIP solutions and provide as-needed configuration and troubleshooting expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Valencia, California company, phone 1-800-993-9400 or go to Contact Progent.