Expanding your at-home workforce may have a major effect on IT architecture, cybersecurity, and company culture. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Tampa organization to select the right technologies and adhere to leading practices in building and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide support services ranging from on demand expertise for getting you over challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can assist Tampa, Florida businesses to with any aspect of creating a high-performing work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, security and compliance, backup/restore solutions, and centralized management.

Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure needed to support a remote work environment can be particularly challenging if you must manage a mix of personal hardware such as PCs and notebooks, Internet routers, and Wi-Fi appliances from different manufacturers and with a variety of operating systems and firmware releases. Progent's background providing online help for both legacy and modern IT products in remote office venues enables you to make cost-effective use of your existing infrastructure and provides you with fast access to expertise for making essential upgrades. Support services available from Progent to assist your company to create a productive telecommuting ecosystem include:

  • Virtual Private Network connectivity makes it possible to establish a secure connection for authenticated at-home employees to use IT assets situated at your corporate data center or in a public cloud. Progent can assist your company to configure and manage VPN connections between your at-home workforce and your key IT resources by providing online VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA experts can help your telecommuters to utilize Cisco's AnyConnect software for safe VPN connections for a broad range of devices such as Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable an at-home worker to view and use a data center PC's desktop. This gives network managers substantial control over the computing environment of at-home employees and ensures them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewall services. Progent offers top-tier online consulting for deploying home routers from a variety of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting families and visitors, are frequently used by at-home employees to connect to their router for work. This can cause throughput as well as cybersecurity issues. Progent can help businesses to mitigate these problems by providing expertise like Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti WiFi access point setup help.
  • Internet connectivity solutions affect the performance and reliability of connections between at-home workers and the company data center. Vital applications might require redundant Internet access in case the normal connection fails. Progent can provide expertise for identifying Internet service providers, picking appropriate bandwidth and data volume packages, and configuring fault-tolerant Internet access. See Internet connectivity integration services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Tampa, Florida business, call 1-800-993-9400 or visit Contact Progent.