Enlarging your telecommuter workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background helping businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Tacoma organization to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual solution for teleworkers that promotes teamwork and returns top business value. Progent can provide support services ranging from as-needed expertise for helping you over occasional IT bottlenecks to full project management to help you carry out business-critical tasks.

Progent's consultants can assist Tacoma, Washington organizations to succeed with any facet of creating a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk services, security monitoring, data protection solutions, and centralized management.

Cybersecurity for At-Home Workers
Work-from-Home employees commonly use their personal computing devices and often work in an unsecured physical environment. This increases their vulnerability to malware threats and calls for careful configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user training, and the creation of security policies built on leading practices. Progent's veteran roster of IT security support consultants can help your business to plan, configure and maintain an effective security solution that protects vital information assets in environments that include telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls enable you to create a network that can be safely utilized by on-premises users and by teleworkers, mobile users, vendors, clients, and other stakeholders. Next-generation firewall appliances permit you to configure and manage appropriate permissions to different groups of users and to expand your network and adjust your security profile as your company evolves and as network attacks become increasingly sophisticated. Progent works with both new and older firewall devices from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support services, see firewall integration and support expertise.

Remote Endpoint Monitoring and Management Services for TeleworkersRemote Endpoint Monitoring makes it easy to watch over the disparate devices utilized by at-home workers and either reject or identify and mitigate modern threats like ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on each protected endpoint device, watching all activity and utilizing advanced machine learning and full execution context from SentinelOne to detect zero-day attacks before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring instantly isolates the infected device from the network to quarantine the malware. Because the ProSight ASM agent is self-contained, endpoint devices remain secure even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight Active Security Monitoring, go to remote endpoint monitoring for remote workers.

Two-factor Authentication Services for TelecommutersProgent's Duo MFA Managed Services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other personal devices. With 2FA, whenever you log into a secured online account and enter your password you are asked to verify who you are via a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be utilized for this second means of ID validation such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You can register multiple verification devices. To find out more about Duo identity authentication services, refer to Duo MFA two-factor authentication (2FA) services for remote workers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the exposure of your information system to all types of external and local security attacks for an environment that includes remote workers. Progent can deploy online, automated cybersecurity inventory software for quickly and economically uncovering a broad range of security weaknesses that can be surfaced via the Internet. Progent's security audit consulting services, which can be managed by data security experts with advanced certifications including CISA, ISSAP, and GIAC, can assist you to audit your processes and policies and review your IT architecture to enable you to design the highest level of security for your an at-home workforce.

NodeZero Pen Testing for At-Home WorkersHorizon3.ai's NodeZero PEN Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver automated testing of your at-home environment and your internal and perimeter networks so you can uncover, rank, fix, and confirm security weaknesses before malicious hackers can exploit them. Progent can assist you to use NodeZero to perform thorough pentests of your perimeter and your internal network so you can evaluate your present security profile. Progent can also help you to harden your network security and can help you to design and implement a unified cybersecurity strategy that streamlines management and provides optimum cyber defense for on-premises, multi-cloud, remote, and perimeter IT assets. To learn more details about Progent's vulnerability analysis solutions based on on NodeZero's PEN test products, visit Consulting Support for NodeZero's Penetration Test Platform.

Download White Paper: Protecting a Work-From-Home Network
To view or download a white paper describing critical areas to focus on for protecting an IT environment that includes work-from-home staff, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Tacoma, Washington company, phone 1-800-993-9400 or refer to Contact Progent.