Expanding your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and company processes. Progent has two decades of background helping businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Spokane company to pick the appropriate tools and adhere to best practices in creating and operating a secure virtual solution for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services ranging from as-needed guidance for helping you past challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can help Spokane, Washington companies to with any facet of creating a high-functioning work-from-home ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security monitoring, data protection solutions, and centralized management.

Video Conferencing for Remote Workers
A broad selection of video conferencing products from leading vendors enable virtual meetings, video and voice conferencing, chat, and screen sharing for both local users and at-home workers. Many organizations use multiple conferencing products to accommodate their different partners and customers. Progent's communications experts can help you to maintain your existing voice/video conferencing ecosystem and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that enables presence, IM, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist your company to deploy and manage Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone app for iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for video calls. For details about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus revision and playback for training. To learn more about Progent's support expertise for Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features such as IP voice and video calling, threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and help you to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Spokane, Washington organization, phone 1-800-993-9400 or visit Contact Progent.

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