Enlarging your remote workforce can have a major impact on IT architecture, cybersecurity, and company processes. Progent has 20 years of experience helping SMBs to plan, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Southlake organization to pick the right tools and adhere to leading practices in building and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns top value. Progent offers services ranging from as-needed guidance for getting you over challenging technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Southlake, Texas businesses to with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A wide range of voice/video conferencing platforms from leading vendors support virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both local workers and at-home workers. Many companies use a mix of conferencing products to accommodate their different partners and customers. Progent's communications experts can help your organization to maintain your existing voice/video conferencing environment and enhance the experience of your at-home employees.

  • Skype for Business is Microsoft's leading communications product that enables presence, instant messaging, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to set up and manage Skype for Business client software to accommodate your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for voice/video sessions. To learn more about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus revision and playback for future reference. For details about Progent's consulting expertise for Cisco Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features that include IP voice and video conferencing, persistent chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and help you to optimize your network architecture to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Southlake, Texas organization, call 1-800-993-9400 or visit Contact Progent.

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