Expanding your at-home workforce can have a major effect on network architecture, cybersecurity, and company processes. Progent has two decades of background assisting SMBs to plan, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Buffalo organization to pick the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual office solution for telecommuters that promotes collaboration and delivers top business value. Progent can provide services ranging from on demand expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Buffalo, New York organizations to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and centralized management.

Network Infrastructure for Telecommuters
Integrating the physical and software infrastructure required to support a remote workforce can be particularly challenging if you have to accommodate a mix of worker-owned equipment such as PCs and laptops, Internet routers, and wireless APs from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's background providing online help for both outdated as well as current technologies in virtual office venues enables you to make cost-effective use of your available network infrastructure and offers ready access to top-tire consultants for implement essential updates. Support services offered by Progent to help your company to create a high-functioning work-at-home ecosystem include:

  • Virtual Private Network connectivity makes it possible to establish a safe connection for authorized remote workers to use IT assets situated at your corporate data center or in the cloud. Progent can help your company to deploy and manage VPN connections between your teleworkers and your various IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your remote workers to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide selection of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to see and interact with a data center computer's desktop. This technology provides IT managers significant control over the digital ecosystem of at-home employees and ensures remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home computer networks to the Internet and support VPN tunnels, home wireless networks, and firewalls. Progent can provide top-tier online support for integrating routers from all major manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often shared by an entire household and visitors, are frequently used by telecommuters to access their Internet router for work. This can create performance as well as cybersecurity issues. Progent can help businesses to mitigate these problems by delivering services like Cisco Aironet integration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti WiFi access point setup help.
  • Internet access methods affect the performance and reliability of connections between telecommuters and the corporate data center. Business-critical applications may demand backup Internet connections in case the primary connection breaks. Progent offers expertise for selecting ISPs, selecting appropriate service packages, and setting up fault-tolerant Internet access. Refer to Internet connectivity integration services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Buffalo, New York business, call 1-800-993-9400 or go to Contact Progent.