Expanding your at-home workforce may have a significant effect on IT architecture, security, and company workflows. Progent has 20 years of background assisting SMBs to design, configure, manage, tune, and debug IT networks that support work-from-home employees. Progent can help your Petaluma company to pick the appropriate technologies and adhere to best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent offers services that go from on demand guidance for helping you over occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Petaluma, California businesses to succeed with any facet of building a high-functioning work-from-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, data security, backup/restore solutions, and streamlined management.

IP Voice Solutions for Teleworkers
Expanding the corporate PBX system to include remote users is vital to supporting an effective work-at-home solution. A variety of cloud-based VoIP products are popular with SMBs to server telecommuters. Many enterprises rely on Cisco's current or legacy platforms for VoIP solutions. Progent can help businesses of all sizes to design or tune a remote VoIP environment that delivers the flexibility, convenience and protection required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help organizations tune their current Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and mixed media applications deployed across the network. CUCM manages other combined media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can help your company to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other early VoIP products, visit CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these VoIP solutions and deliver online deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Petaluma, California company, phone 1-800-993-9400 or visit Contact Progent.