Enlarging your at-home workforce can have a major impact on network architecture, security/compliance, and corporate culture. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Liverpool company to pick the appropriate technologies and adhere to best practices in building and operating a secure virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent offers services ranging from on demand expertise for getting you over occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can help Liverpool, United Kingdom organizations to succeed with any facet of building a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security and compliance, data protection solutions, and unified management.

IP Voice Integration for an At-Home Workforce
Extending the corporate phone system to include telecommuters is critical to supporting a productive at-home workforce. A variety of cloud-centric IP voice platforms are used by small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or older products for IP voice management. Progent can assist organizations of all sizes to plan or maintain a telecommuter IP voice service that delivers the flexibility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help organizations tune their current Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony features to devices like IP phones, media processing products, VoIP gateways, and multimedia apps deployed across the network. CUCM manages other mixed media services such as messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent can help you to support your current CallManager environment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to work with these solutions and deliver as-needed deployment and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Liverpool, United Kingdom company, phone 1-800-993-9400 or visit Contact Progent.