Enlarging your at-home workforce can have a major effect on IT architecture, security, and company culture. Progent has two decades of background assisting SMBs to plan, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Irvine company to pick the appropriate tools and follow leading practices in building and operating a secure virtual solution for teleworkers that promotes collaboration and returns maximum business value. Progent can provide services that go from on demand expertise for getting you past occasional technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can assist Irvine, California organizations to succeed with any aspect of creating a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure required to support a remote work environment can be especially complicated if you have to accommodate a combination of worker-owned hardware such as desktop computers and notebooks, Internet routers, and wireless appliances from an assortment of vendors and with a variety of OS software and firmware levels. Progent's background providing remote support for both legacy as well as current IT products in virtual office venues allows you to make efficient use of your existing infrastructure and provides you with ready access to expertise for implement necessary upgrades. Services available from Progent to assist your company to create a productive work-at-home infrastructure include:

  • VPN connectivity allows you to create a safe tunnel for authenticated remote employees to use IT assets situated at your corporate data center or in the cloud. Progent's consultants can help your company to deploy and maintain VPN access between your teleworkers and your various network resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your telecommuters to utilize Cisco's AnyConnect software to provide safe VPN tunneling for a wide range of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to see and use a data center computer's desktop. This gives network managers significant control over the digital ecosystem of telecommuters and offers remote users a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent can provide top-tier online consulting for integrating routers from all major vendors. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting the whole family and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can cause performance and security problems. Progent can assist businesses to resolve these problems by delivering expertise like Aironet integration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti wireless access point integration assistance.
  • Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the company data center. Business-critical processes might require redundant Internet access in the event the primary connection fails. Progent can provide expertise for selecting Internet service providers, selecting appropriate bandwidth and data volume offerings, and setting up high-availability Internet access. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Irvine, California organization, phone 1-800-993-9400 or visit Contact Progent.