Expanding your telecommuter workforce may have a significant impact on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of experience assisting SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your The Woodlands company to pick the right tools and adhere to best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates collaboration and delivers top value. Progent can provide services that go from as-needed expertise for helping you over occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist The Woodlands, Texas companies to succeed with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required to support a remote work environment can be especially complex if you must accommodate a combination of worker-owned equipment like PCs and laptops, routers, and wireless appliances from an assortment of vendors and with a mix of OS software and firmware levels. Progent's background delivering remote support for both legacy as well as modern IT products in virtual office solutions enables you to make efficient use of your available infrastructure and offers ready access to top-tire consultants for making necessary updates. Services available from Progent to assist you to implement a high-functioning work-at-home ecosystem include:

  • VPN technology makes it possible to establish a secure tunnel for authorized remote workers to access IT assets situated at your corporate datacenter or in a public cloud. Progent can assist you to deploy and maintain VPN connections between your teleworkers and your key network resources by providing online VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your remote workers to utilize Cisco's popular AnyConnect software for safe VPN tunneling for a broad range of endpoint devices including Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow an at-home worker to see and interact with a remote computer's desktop. This gives IT managers substantial control over the computing ecosystem of telecommuters and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home networks to the Internet and typically support VPN tunnels, local wireless networks, and firewalls. Progent offers top-tier online support for setting up home routers from a variety of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting the whole family and guests, are commonly used by at-home employees to connect to their Internet router for work. This can cause throughput as well as security problems. Progent can help you to mitigate these issues by providing expertise that include Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet connectivity solutions impact the speed and availability of connections between at-home workers and the company network. Vital processes might demand backup Internet access in the event the normal connection fails. Progent offers expertise for selecting Internet service providers, selecting sensible bandwidth and data volume offerings, and setting up high-availability Internet access. See Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive work-from-home environment for your The Woodlands, Texas business, call 1-800-993-9400 or refer to Contact Progent.