Expanding your at-home workforce can have a major impact on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can help your Springfield organization to pick the right technologies and adhere to leading practices in creating and operating a safe virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide support services that go from on demand guidance for getting you over occasional technical roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Springfield, Illinois businesses to with any aspect of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and unified management.

Infrastructure for Telecommuters
Integrating the physical and software infrastructure required to support a remote workforce can be particularly challenging if you have to manage a mix of personal equipment like PCs and laptops, routers, and Wi-Fi appliances from various vendors and with a mix of OS software and firmware releases. Progent's experience providing online support for both outdated and current IT products in virtual office venues allows you to make efficient use of your existing network infrastructure and offers fast access to expertise for making essential upgrades. Support services available from Progent to help your company to create a productive work-at-home ecosystem include:

  • VPN technology allows you to create a safe tunnel for authorized at-home employees to access IT assets located at your corporate data center or in the cloud. Progent's consultants can help you to configure and manage VPN access between your at-home workforce and your various network resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your at-home workers to utilize Cisco's popular AnyConnect software to provide secure VPN tunneling for a wide range of endpoint devices including Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to see and interact with a remote computer's desktop. This technology provides IT managers substantial control over the digital environment of at-home employees and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and typically support VPN tunnels, local wireless networks, and firewall services. Progent can provide top-tier remote consulting for integrating routers from a range of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wireless networks, typically supporting the whole family and guests, are frequently utilized by telecommuters to connect to their Internet router for work. This can create throughput as well as cybersecurity issues. Progent can help you to mitigate these issues by delivering services that include Cisco Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti WiFi AP integration assistance.
  • Internet connectivity methods affect the performance and availability of connections between telecommuters and the company data center. Mission-critical processes may demand redundant Internet connections in the event the normal connection fails. Progent offers guidance for identifying service providers, selecting appropriate bandwidth and data volume offerings, and configuring fault-tolerant Internet access. Refer to Internet connectivity integration services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Springfield, Illinois organization, phone 1-800-993-9400 or refer to Contact Progent.