Enlarging your telecommuter workforce can have a significant effect on network architecture, security, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT networks that support at-home workers. Progent can help your Irving organization to select the appropriate technologies and adhere to leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services ranging from as-needed guidance for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Irving, Texas companies to with any aspect of creating a high-performing remote work ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and unified management.

Network Infrastructure for Telecommuters
Setting up the network infrastructure needed to support a remote work environment can be particularly complicated if you must manage a mix of personal equipment such as desktop computers and notebooks, Internet routers, and Wi-Fi APs from various manufacturers and with a variety of operating systems and firmware releases. Progent's experience delivering online help for both legacy as well as modern IT products in remote office solutions enables you to make efficient use of your available infrastructure and provides you with ready access to expertise for making necessary updates. Services available from Progent to assist you to implement a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity makes it possible to establish a secure tunnel for authorized remote employees to use IT resources situated at your corporate data center or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN access between your teleworkers and your various network resources by providing online VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your remote workers to utilize Cisco's AnyConnect software for safe VPN connections for a wide selection of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a telecommuter to see and interact with a remote PC's desktop. This technology gives IT managers more control over the computing environment of telecommuters and offers remote users a familiar experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewall services. Progent can provide expert online support for integrating routers from all major vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting the whole family and visitors, are commonly used by at-home employees to access their router for work. This can create performance as well as security problems. Progent can assist you to mitigate these issues by providing expertise that include Aironet configuration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi wireless AP integration help.
  • Internet access solutions affect the performance and availability of connections between at-home workers and the company data center. Business-critical applications may require redundant Internet connections in case the primary connection fails. Progent offers guidance for selecting ISPs, picking appropriate service packages, and setting up fault-tolerant Internet access. See Internet access solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Irving, Texas organization, phone 1-800-993-9400 or go to Contact Progent.