Expanding your remote workforce can have a significant impact on network architecture, security/compliance, and company culture. Progent has 20 years of background helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Alexandria organization to select the appropriate tools and adhere to best practices in building and operating a safe virtual office solution for teleworkers that promotes collaboration and delivers maximum value. Progent can provide support services that go from on demand expertise for helping you past challenging technical bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent can help Alexandria, Virginia companies to with any facet of building a high-functioning remote work environment by delivering network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security and compliance, data protection solutions, and centralized management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure needed to support an at-home work environment can be particularly complicated if you have to accommodate a combination of worker-owned hardware like PCs and notebooks, routers, and Wi-Fi appliances from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's background delivering online support for both legacy as well as current technologies in remote office solutions enables you to make efficient use of your available infrastructure and offers ready access to top-tire consultants for implement essential updates. Support services available from Progent to assist your company to create a productive work-at-home ecosystem include:

  • VPN connectivity allows you to create a safe connection for authenticated remote employees to access IT resources situated at your corporate datacenter or in the cloud. Progent can assist your company to deploy and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your at-home workers to utilize Cisco's popular AnyConnect client software for safe VPN tunneling for a broad range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow an at-home worker to see and use a data center computer's desktop. This gives IT managers substantial control over the computing ecosystem of telecommuters and offers remote users a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent offers top-tier online support for deploying routers from all major manufacturers. See router integration support from Cisco-certified experts.
  • Home Wireless networks, typically shared by the whole family and visitors, are commonly used by telecommuters to connect to their Internet router for work. This can create throughput as well as cybersecurity problems. Progent can help you to resolve these problems by providing expertise that include Aironet configuration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti wireless AP setup assistance.
  • Internet connectivity methods affect the performance and availability of connections between telecommuters and the company data center. Vital processes may demand backup Internet access in case the normal connection breaks. Progent offers expertise for identifying Internet service providers, selecting sensible bandwidth and data volume bundles, and setting up fault-tolerant Internet connections. See Internet access integration services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Alexandria, Virginia business, phone 1-800-993-9400 or refer to Contact Progent.