Expanding your at-home workforce can have a major effect on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Des Moines organization to select the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum value. Progent offers support services ranging from as-needed guidance for getting you past challenging IT roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent can help Des Moines, Iowa businesses to succeed with any aspect of creating a high-performing work-at-home environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and centralized management.

Voice/Video Conferencing for Remote Workers
A broad selection of voice/video conferencing platforms from leading vendors support virtual discussions, video conferencing, chat sessions, and screen sharing for both local workers and telecommuters. Many organizations use a mix of products to meet the needs of their various partners and clients. Progent's communications experts can assist your organization to manage your current voice/video conferencing ecosystem and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's popular unified communications product that supports real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help you to deploy and manage Skype for Business clients to accommodate your remote workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Cisco Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features such as IP voice and video conferencing, persistent chat, plus file sharing. For details about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and assist your business to optimize your WAN architecture to host them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Des Moines, Iowa company, call 1-800-993-9400 or visit Contact Progent.

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