Enlarging your at-home workforce can have a significant effect on IT architecture, security/compliance, and company culture. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Mission Viejo company to pick the right tools and follow leading practices in building and operating a safe virtual solution for telecommuters that promotes teamwork and returns top business value. Progent can provide services ranging from as-needed expertise for helping you past occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Mission Viejo, California organizations to with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk services, security monitoring, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Telecommuters
A broad selection of voice/video conferencing platforms from major vendors support online meetings, video conferencing, chat sessions, and content sharing for both local workers and at-home workers. Many companies utilize a mix of products to meet the needs of their different partners and customers. Progent can assist you to maintain your existing voice/video conferencing environment and optimize the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading communications platform that enables presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist you to set up and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's group video phone app for iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 simultaneous users for voice/video sessions. For details about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities such as IP voice and video conferencing, persistent chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and assist your business to optimize your network architecture to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Mission Viejo, California business, phone 1-800-993-9400 or visit Contact Progent.

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