Enlarging your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Brisbane company to pick the appropriate tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent can provide services ranging from on demand guidance for helping you past challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Brisbane, Queensland businesses to with any aspect of building a high-performing remote work environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and centralized management.

Video Conferencing for At-Home Workers
A wide range of voice/video conferencing products from major technology companies enable online meetings, video and voice conferencing, chat sessions, and screen sharing for both onsite users and telecommuters. Many companies use multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can assist you to manage your current conferencing ecosystem and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications platform that enables presence, IM, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and manage Skype for Business client software to support your remote employees. To learn more about Progent's support services for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. To learn more about Progent's consulting expertise for Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features that include IP voice and video calling, threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these products and assist your business to optimize your network architecture to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Brisbane, Queensland company, phone 1-800-993-9400 or refer to Contact Progent.

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