Enlarging your telecommuter workforce can have a major impact on network infrastructure, security/compliance, and company processes. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your Buffalo organization to select the appropriate technologies and follow best practices in building and operating a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide services ranging from on demand guidance for getting you past occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Buffalo, New York companies to with any aspect of creating a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, data security, data protection solutions, and centralized management.

Data Protection Solutions for Telecommuters
Data Protection involves saving and recovering vital information in order to avoid data loss and reduce restoration time in the event of storage system problems due to equipment breakdowns, software glitches, operator mistakes, cyber attack, or any other reason. Reliable data protection strategies can be particularly challenging to architect and maintain in hybrid networks that incorporate local data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery strategies for teleworkers must cover multiple types of user-owned endpoints. Progent can provide quick remote access to experts knowledgeable about a broad range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iPads and handhelds. Leading backup/restore products supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data spread throughout a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud storage and features granular restore and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically envision circumstances that call for a quick changeover to telecommuting. Progent's expert disaster recovery planning experts and business continuity consultants can assist your business to create, document and validate a DR/BC strategy that addresses the logistics of moving to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Buffalo, New York business, phone 1-800-993-9400 or refer to Contact Progent.