Expanding your telecommuter workforce can have a major impact on IT infrastructure, security, and corporate processes. Progent has two decades of background assisting SMBs to design, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Wichita company to select the right tools and follow best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and returns top business value. Progent can provide support services that go from as-needed guidance for helping you over challenging IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent can assist Wichita, Kansas companies to with any aspect of building a high-performing work-from-home environment by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, endpoint security, data protection solutions, and unified management.

IP Voice Solutions for Telecommuters
Extending the business PBX environment to include teleworkers is critical to supporting a productive work-at-home solution. A variety of cloud-centric VoIP platforms are popular with small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's current or older platforms for IP voice management. Progent can help businesses of all sizes to design or maintain a telecommuter IP voice environment that provides the flexibility, transparency and security needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help organizations tune their existing Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia apps used throughout the network. Unified Communications Manager manages additional mixed media services such as messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can help your company to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, refer to CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to support these solutions and provide as-needed deployment and debugging services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Wichita, Kansas company, call 1-800-993-9400 or refer to Contact Progent.