Expanding your remote workforce may have a major impact on IT architecture, security/compliance, and company culture. Progent has 20 years of experience helping SMBs to plan, configure, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Manhattan Beach company to pick the appropriate tools and adhere to leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns top business value. Progent can provide services that go from on demand guidance for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Manhattan Beach, California businesses to with any facet of creating a high-performing remote work environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and centralized management.

IP Voice Solutions for an At-Home Workforce
Expanding the company phone environment to accommodate teleworkers is critical to supporting a productive work-at-home solution. A variety of cloud-based VoIP platforms are popular with SMBs to server telecommuters. Many larger organizations rely on Cisco's current or legacy products for VoIP management. Progent can assist businesses of any size to design or tune a telecommuter IP voice service that delivers the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their current Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media applications deployed across the network. CUCM manages additional mixed media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit CUCM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can assist you to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, refer to CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with clients working outside the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to work with these VoIP solutions and provide on-demand deployment and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Manhattan Beach, California company, phone 1-800-993-9400 or go to Contact Progent.