Expanding your remote workforce can have a major effect on network infrastructure, security, and corporate workflows. Progent has two decades of experience assisting SMBs to plan, configure, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Irving organization to pick the right tools and follow best practices in building and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide support services ranging from on demand expertise for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Irving, Texas companies to succeed with any facet of building a high-performing work-from-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and unified management.

IP Voice Solutions for Teleworkers
Extending the corporate PBX system to include teleworkers is critical to supporting a productive work-at-home solution. A variety of cloud-centric digital PBX platforms are popular with SMBs to server telecommuters. Many enterprises depend on Cisco's modern or older products for VoIP solutions. Progent can help organizations of any size to design or tune a remote IP voice service that provides the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses tune their current Cisco IP voice environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony features to devices such as IP phones, media processing products, VoIP gateways, and multimedia apps deployed throughout the network. CUCM supports other mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's CUCM expertise, see CUCM consultants.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can assist your company to support your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other early IP voice products, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working outside the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to support these solutions and provide as-needed integration and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Irving, Texas organization, call 1-800-993-9400 or refer to Contact Progent.