Expanding your remote workforce can have a significant impact on network infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Guadalajara company to select the appropriate tools and follow best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent offers support services that go from on demand expertise for helping you over challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Guadalajara, Jalisco businesses to with any aspect of building a high-performing remote work environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, cybersecurity, backup/restore solutions, and centralized management.

VoIP Integration for Teleworkers
Extending the business phone system to include telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-centric digital PBX products are popular with SMBs to support telecommuters. Many larger organizations depend on Cisco's current or older products for IP voice solutions. Progent can assist organizations of all sizes to design or maintain a telecommuter IP voice environment that provides the flexibility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses optimize their existing Cisco VoIP environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia applications deployed throughout the network. CUCM supports additional mixed media services such as messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM support, visit Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other early IP voice products, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with users operating outside the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and provide online integration and debugging services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Guadalajara, Jalisco company, phone 1-800-993-9400 or refer to Contact Progent.