Expanding your telecommuter workforce may have a significant effect on network architecture, security, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Fort Wayne organization to select the appropriate tools and adhere to leading practices in building and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent offers support services ranging from on demand guidance for getting you over challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Fort Wayne, Indiana businesses to succeed with any aspect of building a high-performing remote work environment by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, security monitoring, data protection solutions, and centralized management.

IP Voice Solutions for At-Home Workers
Extending the corporate PBX system to include teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-based digital PBX platforms are used by small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist organizations of all sizes to design or maintain a telecommuter IP voice service that provides the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help businesses tune their current Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media apps used across the network. CUCM supports other mixed media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working outside the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to work with these VoIP solutions and provide on-demand deployment and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Fort Wayne, Indiana business, call 1-800-993-9400 or refer to Contact Progent.