Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience helping SMBs to design, deploy, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Curitiba organization to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes collaboration and returns top value. Progent can provide support services ranging from as-needed guidance for helping you over occasional IT roadblocks to full project management to help you carry out mission-critical tasks.

Progent can assist Curitiba, Paraná organizations to succeed with any facet of creating a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing platforms from leading technology companies support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and at-home workers. Many organizations utilize multiple products to accommodate their different partners and clients. Progent can help you to maintain your existing voice/video conferencing environment and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist your company to set up and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Webex and for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features such as video calling, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and help your business to optimize your network infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Curitiba, Paraná organization, phone 1-800-993-9400 or refer to Contact Progent.

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