Enlarging your at-home workforce can have a significant effect on IT architecture, security, and corporate workflows. Progent has two decades of experience helping SMBs to design, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can help your Salt Lake City company to pick the right tools and adhere to best practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent offers support services ranging from on demand expertise for getting you past occasional technical bottlenecks to full project management to help you carry out business-critical initiatives.

Progent's consultants can help Salt Lake City, Utah companies to with any aspect of building a high-performing work-at-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, data security, backup/restore solutions, and streamlined management.

Infrastructure for a Remote Workforce
Configuring the network infrastructure required to support an at-home work environment can be especially challenging if you must manage a mix of personal hardware such as desktop computers and laptops, Internet routers, and wireless appliances from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's experience providing remote help for both outdated as well as modern technologies in remote office venues enables you to make efficient use of your existing network infrastructure and provides you with fast access to expertise for making necessary updates. Support services offered by Progent to help your company to implement a productive telecommuting infrastructure include:

  • VPN technology allows you to create a safe connection for authenticated at-home workers to use IT assets located at your company datacenter or in a public cloud. Progent's consultants can help you to configure and manage VPN access between your teleworkers and your various network resources by providing online VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your remote workers to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide range of devices such as Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to view and interact with a remote computer's desktop. This technology provides network managers substantial control over the computing ecosystem of at-home employees and offers remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home computer networks to the Internet and typically support VPN connections, home wireless networks, and firewall services. Progent can provide expert online consulting for configuring home routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting the whole family and visitors, are frequently used by telecommuters to connect to their Internet router for work. This can cause performance as well as cybersecurity issues. Progent can help businesses to resolve these issues by delivering services that include Aironet integration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi AP integration help.
  • Internet access solutions impact the speed and reliability of connections between telecommuters and the company data center. Business-critical applications may require redundant Internet access in case the normal connection fails. Progent can provide guidance for selecting Internet service providers, selecting appropriate bandwidth and data volume packages, and integrating high-availability Internet access. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Salt Lake City, Utah organization, phone 1-800-993-9400 or visit Contact Progent.