Enlarging your at-home workforce may have a major impact on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of experience helping SMBs to plan, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Seattle company to select the right tools and follow leading practices in creating and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns top value. Progent can provide services that go from on demand expertise for getting you past occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Seattle, Washington businesses to succeed with any facet of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and centralized management.

VoIP Integration for Telecommuters
Extending the company phone environment to include remote users is critical to supporting a productive work-at-home solution. A broad range of cloud-centric VoIP products are popular with SMBs to support telecommuters. Many larger organizations rely on Cisco's current or legacy platforms for VoIP solutions. Progent can assist businesses of all sizes to plan or maintain a remote VoIP environment that delivers the versatility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses tune their existing Cisco IP voice environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced IP telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. CUCM supports additional combined media services such as unified messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM support, see CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help you to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, visit CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with clients working outside the corporate firewall such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to work with these VoIP solutions and provide as-needed integration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Seattle, Washington company, call 1-800-993-9400 or go to Contact Progent.