Enlarging your at-home workforce can have a major impact on network infrastructure, security, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to design, configure, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your San Antonio organization to pick the right tools and follow best practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and returns top value. Progent can provide support services that go from on demand guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help San Antonio, Texas organizations to succeed with any aspect of creating a high-functioning remote work ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk services, data security, data protection solutions, and centralized management.

IP Voice Integration for At-Home Workers
Expanding the company PBX environment to include remote users is critical to supporting an effective work-at-home solution. A variety of cloud-based digital PBX products are popular with SMBs to support remote users. Many enterprises rely on Cisco's modern or older platforms for VoIP management. Progent can help businesses of all sizes to plan or tune a telecommuter VoIP environment that delivers the flexibility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help organizations tune their existing Cisco VoIP environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia apps used throughout the network. CUCM manages other combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager expertise, visit Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent can help your company to support your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working outside the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to work with these solutions and provide as-needed integration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your San Antonio, Texas company, call 1-800-993-9400 or go to Contact Progent.