Expanding your telecommuter workforce can have a significant impact on network architecture, security/compliance, and company processes. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Recife organization to select the appropriate technologies and follow best practices in creating and operating a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum value. Progent offers services ranging from on demand guidance for helping you over challenging IT bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent can help Recife, Pernambuco companies to succeed with any facet of creating a high-performing work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk services, security monitoring, backup/restore solutions, and unified management.

VoIP Solutions for Remote Workers
Extending the business phone environment to include remote users is critical to maintaining an effective at-home workforce. A broad range of cloud-based IP voice platforms are popular with SMBs to support teleworkers. Many larger organizations rely on Cisco's modern or older products for IP voice solutions. Progent can assist organizations of all sizes to plan or tune a remote VoIP environment that provides the flexibility, transparency and security required for remote users. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations tune their existing Cisco IP voice systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony capabilities to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia applications used throughout the network. Unified Communications Manager supports additional combined media services like messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, refer to CUCM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can help your company to support your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, refer to CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate firewall like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to support these VoIP solutions and deliver online configuration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Recife, Pernambuco company, phone 1-800-993-9400 or go to Contact Progent.