Expanding your at-home workforce may have a major effect on IT infrastructure, security, and corporate culture. Progent has 20 years of background assisting SMBs to plan, configure, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Reading company to pick the right technologies and follow best practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent offers services that go from on demand guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Reading, United Kingdom businesses to succeed with any aspect of building a high-functioning remote work ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

VoIP Integration for Remote Workers
Expanding the corporate phone environment to accommodate remote users is vital to maintaining an effective at-home workforce. A broad range of cloud-centric VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's modern or legacy platforms for IP voice management. Progent can help organizations of any size to design or tune a telecommuter VoIP environment that provides the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist organizations optimize their current Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced telephony features to devices such as IP phones, media processing products, VoIP gateways, and multimedia applications deployed throughout the network. CUCM manages other mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's CUCM support, visit Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to maintain your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, see CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with users operating outside the corporate firewall like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to support these solutions and deliver on-demand deployment and troubleshooting services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Reading, United Kingdom company, phone 1-800-993-9400 or refer to Contact Progent.