Expanding your at-home workforce may have a major impact on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of experience assisting SMBs to design, deploy, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Raleigh company to pick the appropriate tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum value. Progent offers services ranging from as-needed expertise for helping you past challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Raleigh, North Caroline companies to succeed with any aspect of creating a high-functioning work-from-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and unified management.

Data Protection Solutions for Remote Workers
Data Protection involves saving and recovering vital data so as to prevent data loss and reduce recovery time and effort in the event of storage problems due to equipment breakdowns, software glitches, operator mistakes, malware, or other causes. Reliable data protection strategies can be especially challenging to architect and maintain in hybrid environments that incorporate in-house data centers, cloud resources, and at-home workers.

  • Backup/Restore strategies for telecommuters must cover multiple kinds of personally owned endpoints. Progent offers quick remote access to consultants familiar with a wide array of products for backing up Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and handhelds. Leading backup/restore products supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and includes granular recovery and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision scenarios that call for a rapid changeover to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity consultants can help you to produce, document and validate a DR/BC plan that addresses the logistics of switching to an at-home workforce.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Raleigh, North Caroline company, call 1-800-993-9400 or visit Contact Progent.