Expanding your telecommuter workforce may have a significant effect on IT architecture, security, and corporate workflows. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your Oxford company to select the right technologies and adhere to leading practices in creating and operating a safe virtual solution for telecommuters that facilitates teamwork and delivers top value. Progent can provide services ranging from on demand guidance for helping you over occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can help Oxford, United Kingdom organizations to succeed with any aspect of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and streamlined management.

VoIP Integration for Telecommuters
Extending the company phone environment to include remote users is vital to maintaining a productive work-at-home solution. A broad range of cloud-centric VoIP platforms are popular with SMBs to support remote users. Many enterprises rely on Cisco's modern or older platforms for VoIP solutions. Progent can help organizations of any size to design or tune a remote IP voice environment that provides the flexibility, transparency and security required for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations optimize their existing Cisco IP voice systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony features to devices like IP phones, media processing products, VoIP gateways, and mixed media software used across the network. CUCM supports other combined media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, see Cisco Unified CM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can help your company to maintain your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other older VoIP platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate firewall like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to work with these solutions and deliver on-demand integration and debugging services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Oxford, United Kingdom business, call 1-800-993-9400 or visit Contact Progent.