Expanding your remote workforce can have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Naples company to select the appropriate tools and follow leading practices in creating and operating a safe virtual solution for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide services ranging from on demand expertise for getting you past occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Naples, Florida businesses to with any aspect of building a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, security monitoring, data protection solutions, and unified management.

VoIP Integration for At-Home Workers
Expanding the company phone system to include teleworkers is critical to supporting a productive work-at-home solution. A variety of cloud-based IP voice products are popular with small and mid-size businesses to server telecommuters. Many enterprises rely on Cisco's modern or older products for VoIP management. Progent can help businesses of any size to design or maintain a telecommuter IP voice environment that provides the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses optimize their current Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media software used across the network. CUCM supports additional mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can help your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, see Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to support these VoIP solutions and deliver on-demand integration and troubleshooting services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Naples, Florida business, phone 1-800-993-9400 or go to Contact Progent.