Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, cybersecurity, and company processes. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Montreal company to select the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers support services that go from on demand expertise for getting you past challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Montreal, Quebec companies to succeed with any facet of building a high-functioning work-from-home environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk augmentation, data security, data protection solutions, and streamlined management.

VoIP Solutions for Remote Workers
Expanding the company PBX system to accommodate teleworkers is vital to maintaining a productive at-home workforce. A broad range of cloud-based digital PBX platforms are popular with SMBs to support teleworkers. Many larger organizations depend on Cisco's current or older platforms for VoIP management. Progent can help organizations of any size to plan or tune a telecommuter VoIP service that provides the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer high-level support to help organizations optimize their existing Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia software deployed across the network. CUCM manages other combined media services such as messaging, video conferencing, and customer interaction networks. For more information about Progent's CUCM support, visit Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can help your company to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to support these solutions and provide online deployment and troubleshooting services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Montreal, Quebec business, phone 1-800-993-9400 or visit Contact Progent.