Expanding your at-home workforce may have a significant effect on network architecture, security/compliance, and corporate workflows. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Miami organization to select the appropriate technologies and follow best practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide support services ranging from on demand guidance for getting you over challenging technical roadblocks to full project management to help you carry out business-critical tasks.

Progent's consultants can help Miami, Florida companies to with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.

Network Infrastructure for Telecommuters
Setting up the physical and software infrastructure required for an at-home workforce can be especially challenging if you have to manage a mix of worker-owned hardware like desktop computers and notebooks, routers, and wireless APs from various manufacturers and with a variety of OS software and firmware levels. Progent's experience providing online help for both legacy as well as modern IT products in virtual office venues enables you to make cost-effective use of your available network infrastructure and offers fast access to top-tire consultants for implement essential updates. Services available from Progent to assist you to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network connectivity allows you to create a safe connection for authenticated at-home employees to access IT assets situated at your corporate data center or in a public cloud. Progent can help your company to configure and maintain VPN access between your teleworkers and your various IT resources by providing online VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your telecommuters to set up Cisco's popular AnyConnect software to provide safe VPN connections for a broad range of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to see and interact with a remote PC's desktop. This gives network managers more control over the computing ecosystem of telecommuters and offers them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote consulting for configuring home routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting an entire household and visitors, are commonly utilized by at-home employees to connect to their router for work. This can cause throughput as well as cybersecurity issues. Progent can help businesses to resolve these issues by delivering expertise that include Cisco Aironet integration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti WiFi AP setup assistance.
  • Internet access solutions impact the speed and availability of connections between telecommuters and the company network. Business-critical processes might require backup Internet connections in case the normal connection fails. Progent can provide expertise for identifying ISPs, picking sensible service packages, and setting up fault-tolerant Internet connections. Refer to Internet access solutions.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Miami, Florida business, phone 1-800-993-9400 or visit Contact Progent.