Enlarging your telecommuter workforce can have a major impact on IT architecture, cybersecurity, and company processes. Progent has two decades of background assisting SMBs to plan, deploy, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Memphis company to pick the appropriate technologies and follow leading practices in building and operating a secure virtual solution for teleworkers that facilitates teamwork and returns top value. Progent can provide support services ranging from on demand guidance for getting you past occasional IT roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can help Memphis, Tennessee companies to with any aspect of creating a high-functioning work-from-home environment by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, data security, backup/restore solutions, and centralized management.

VoIP Solutions for Remote Workers
Extending the business PBX environment to accommodate teleworkers is vital to supporting a productive at-home workforce. A broad range of cloud-based VoIP products are used by SMBs to server teleworkers. Many enterprises depend on Cisco's current or older platforms for IP voice solutions. Progent can help organizations of any size to plan or tune a remote VoIP environment that delivers the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist businesses optimize their current Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia apps used throughout the network. CUCM manages additional mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's CUCM expertise, visit Cisco Unified CM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent can assist you to maintain your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other early IP voice products, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to support these VoIP solutions and provide online configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Memphis, Tennessee company, call 1-800-993-9400 or go to Contact Progent.