Expanding your telecommuter workforce can have a significant impact on IT architecture, security/compliance, and company workflows. Progent has two decades of experience assisting SMBs to design, configure, administer, tune, and debug IT networks that support at-home workers. Progent can assist your Madison company to select the right technologies and follow best practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes collaboration and returns maximum business value. Progent offers support services ranging from on demand expertise for getting you past challenging IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can help Madison, Wisconsin businesses to with any facet of creating a high-functioning remote work ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, data security, data protection solutions, and centralized management.

Network Infrastructure for Teleworkers
Configuring the physical and software infrastructure needed to support a remote workforce can be especially complex if you must accommodate a mix of personal equipment like desktop computers and laptops, routers, and Wi-Fi appliances from various manufacturers and with a mix of OS software and firmware levels. Progent's experience providing remote help for both legacy and modern technologies in virtual office solutions enables you to make efficient use of your available network infrastructure and provides you with fast access to expertise for implement necessary upgrades. Services available from Progent to assist you to create a productive telecommuting ecosystem include:

  • Virtual Private Network technology allows you to establish a safe connection for authenticated at-home workers to use IT assets located at your corporate datacenter or in a public cloud. Progent can help your company to deploy and maintain VPN connections between your teleworkers and your key network resources by providing remote VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA experts can help your telecommuters to utilize Cisco's popular AnyConnect client software to provide secure VPN connections for a broad selection of endpoint devices including Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to view and interact with a remote PC's desktop. This provides network managers significant control over the digital environment of telecommuters and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewalls. Progent offers top-tier remote consulting for configuring home routers from all major manufacturers. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting an entire household and guests, are commonly used by telecommuters to connect to their router for work. This can create performance as well as cybersecurity issues. Progent can assist businesses to mitigate these issues by providing expertise like Aironet configuration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti wireless AP setup assistance.
  • Internet access methods impact the speed and reliability of connections between at-home workers and the company data center. Mission-critical applications may demand backup Internet access in the event the primary connection fails. Progent offers guidance for selecting Internet service providers, selecting appropriate bandwidth and data volume packages, and setting up fault-tolerant Internet access. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Madison, Wisconsin company, call 1-800-993-9400 or refer to Contact Progent.