Expanding your remote workforce may have a significant effect on network infrastructure, security, and company processes. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Las Vegas organization to select the appropriate tools and adhere to best practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and returns top business value. Progent can provide services that go from on demand expertise for getting you past occasional IT roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent can assist Las Vegas, Nevada organizations to with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, data security, data protection solutions, and unified management.

VoIP Integration for At-Home Workers
Expanding the corporate PBX environment to include remote users is critical to maintaining a productive work-at-home solution. A variety of cloud-centric digital PBX platforms are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's current or legacy platforms for VoIP solutions. Progent can assist businesses of any size to plan or maintain a remote VoIP service that provides the versatility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations tune their existing Cisco VoIP environments to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed across the network. Unified Communications Manager supports other mixed media services such as unified messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, visit CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can help you to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to work with these solutions and provide online configuration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Las Vegas, Nevada organization, call 1-800-993-9400 or visit Contact Progent.