Expanding your remote workforce can have a major effect on network architecture, cybersecurity, and company processes. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Mexico City company to select the right technologies and adhere to leading practices in building and operating a secure virtual solution for teleworkers that promotes teamwork and returns maximum value. Progent can provide support services ranging from as-needed guidance for helping you over challenging technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent can help Mexico City, México companies to with any facet of creating a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

Infrastructure for a Remote Workforce
Integrating the network infrastructure needed for a remote workforce can be particularly complicated if you have to accommodate a combination of worker-owned equipment such as desktop computers and notebooks, routers, and Wi-Fi APs from various manufacturers and with a variety of operating systems and firmware releases. Progent's background providing online support for both legacy as well as modern technologies in remote office venues allows you to make cost-effective use of your existing infrastructure and offers ready access to expertise for implement essential upgrades. Support services available from Progent to help you to implement a high-functioning work-at-home infrastructure include:

  • Virtual Private Network connectivity allows you to create a secure tunnel for authorized at-home workers to access IT assets located at your company data center or in the cloud. Progent's consultants can help you to deploy and manage VPN connections between your at-home workforce and your key IT resources by providing remote VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your telecommuters to utilize Cisco's popular AnyConnect software for safe VPN tunneling for a broad selection of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and interact with a remote computer's desktop. This technology provides IT managers more control over the digital ecosystem of at-home employees and ensures remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home computer networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewalls. Progent offers expert remote consulting for configuring home routers from a variety of vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by an entire household and guests, are frequently used by at-home employees to connect to their router for work. This can create throughput as well as security problems. Progent can assist businesses to mitigate these issues by providing expertise like Cisco Aironet configuration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi AP setup assistance.
  • Internet connectivity methods impact the performance and reliability of connections between telecommuters and the company network. Vital applications might require backup Internet connections in the event the normal connection breaks. Progent can provide guidance for selecting ISPs, picking sensible service offerings, and configuring fault-tolerant Internet access. See Internet access integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home solution for your Mexico City, México organization, phone 1-800-993-9400 or visit Contact Progent.